In his new article on AI4Business – Nextwork360, Marcello Vena, Chief Strategy and Growth Officer at Datrix Group, explores an increasingly relevant topic: control over the knowledge generated when artificial intelligence enters business processes.
Every correction, assessment and human intervention can produce valuable information about how the organization works. It is therefore worth asking:
- Who can observe, store and reuse this information?
- Which knowledge remains under the company’s control?
- How easily can you change technology or vendor without losing what you have built?
Choosing a vendor that simplifies complexity can also be an effective decision, especially for SMEs. It requires awareness, however, of which responsibilities are entrusted to third parties and which options are preserved.
